First of all, what is the Google “Search Quality Rater Guidelines” and why is it so important to web design, SEO, and marketing in general?
One little known fact about Google is that they employ an army of over 10,000 Search Quality Raters (or sometimes called Search Quality Evaluators) that manually check the quality of Google’s organic search engine results.
These independent contractors are not highly trained engineers – in most cases, they are ordinary people and consumers – just like you and me.
In order to train these search quality evaluators, Google provides (and updates) a detailed handbook that explains in simple terms what it’s looking on a website and web page in order to determine the quality of results.
In other words, it’s the mission of these evaluators to manually check if Google’s ranking algorithms and artificial intelligence are delivering the accuracy and quality of results that they are intended to.
Think about that for a minute.
Once I read the update to this document, I immediately re-designed this website to meet the new guidelines. My traffic and conversion rates exploded.
– Phil Singleton
If the goal is to improve your site’s visibility and SEO in order to grow your business, doesn’t it make sense to understand what criteria Google values the most and to tailor your website to leverage it?
When you get chance, please read through the most recent version of the quality rater’s guide to get more insight on SEO best practices and SEO friendly website design.
This 160-page handbook is a summary of the criteria that Google’s contract evaluators use to assess the quality of its search results.
It’s a little different from how Google understands how a page uses search engine optimization (SEO).
It’s more about the criteria that Quality Raters apply to determine the overall “quality” and ultimately user experience of a page.
This set of guidelines helps us to understand what the Google algorithms are looking for, which can help you modify your web presence to address their priorities.
The higher quality your page, (according to Google) the greater the chance that your website and its pages will be highly ranked.
The takeaway here is that you are better off, for a number of reasons, to invest in a website that provides all the evidence to you need prove to Google that you have a high quality website.
Most importantly: Google wants its algorithm to provide search result that its searchers want and need to solve problems, answers questions, and provide the best choices for products and services to it’s users.
Google’s in-house evaluators place a great deal of importance on how reputable a site is. After all, if the name of the game is providing the best user experience, wouldn’t they want to direct users to sites with solid reputation?
To break that down, how do they qualify a “good” reputation?
They rely on the acronym E-A-T (Expertise, Authority, and Trustworthiness).
For one thing, they are looking for sites with content published by actual people that have expertise in their niche.
Do you provide evidence on your website that proves you are an authority or an expert on your subject matter?
Do you link back to other recognizable experts and other forms of authoritative content?
These quality evaluators also assess whether or not a site is deemed trustworthy.
To determine this, evaluators rely evidence provided by (numerous) third party websites.
One example could be the Better Business Bureau. If a company receives consistently low BBB ratings and bad customer reviews, this is a major flag for the trust component.
Another big one is testimonials and reviews, both on your website and on major review sites.
Again, Google’s focus is to ensure that users have a good experience.
Part of that has to do with the quality of the site. Are pages thoughtfully laid out and graphically appealing?
Are there sensible headings and sub-menus?
Are supplemental resources supportive to the brand or to enhance the user experience or are they distracting?
Is there an opportunity for clients to share feedback or interact with each other? Is the site entertaining or informative? Are there different forms of media for visitors to access?
Are visitors able to download items?
Google frowns upon sites that are keyword stuffed or filled with spammy content, which lowers the quality for the user.
Some other things that Google likes are having an About Us page and proper website maintenance.
Given that so many users are accessing sites via mobile devices, Google places emphasis and value on whether or not a site is mobile-friendly. How well does your site meet mobile needs? Google assess how satisfied a mobile user would be after using your site and ranks your site accordingly.
Your Money or Your Life (YMYL) are lifestyle pages (i.e., shopping or financial, medical and legal pages). Google ranks this very highly because of what’s at stake if a user were to get bad information on any of these topics. Safety and security are paramount in this group as well.
Google has high expectations for this page group.
To create quality pages in this group, you need to make good use of the criteria used to establish trust and good reputation we referred to earlier.
It’s time to look at your website with fresh eyes, and make sure that your ideal clients can E-A-T your website.
|E-A-T Element||Heading 1||Heading 2|
|Physical Address||Real Street Address||PO Box, Vanity or Co-Working|
|About Us Page?||test||Row 2, Content 2|
|Sample #3||Row 3, Content 1||Row 3, Content 2|